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The site's language, your cookie choice, the support chat, bot protection. The site can't work without them, so they need no consent.

Services (2)
  • TersbyTersby

    The site's language, your cookie choice and the support chat

    Cookies
    lang, tersby_consent
    In the browser
    tersby-support, tersby-support-email
    Kept
    lang: 1 year, tersby_consent: 6 months, chat: until you clear the browser
  • CloudflareCloudflare, Inc.

    Protects the site from bots and attacks (not always set)

    Cookies
    __cf_bm
    Kept
    30 minutes
    Policy Cloudflare

Analytics

How many people come, from where, and what they read. Helps us make the site and help center clearer.

Services (1)
  • Google AnalyticsGoogle Ireland Limited

    Visit statistics

    Cookies
    _ga, _ga_*
    Kept
    up to 2 years
    Policy Google

HelpSite and simple mode

Visitor reviews and Google reviews

Visitors leave reviews right on the site, and you decide which to show. Stars in search and reviews from Google.

Reviews from the site

In expert mode, add the “Visitor reviews” element or section. The site gets an average rating, the reviews and a “Leave a review” button.

  1. A visitor gives a rating and writes a name and a review.
  2. The review arrives in “Reviews”, tab “From sites”, marked “Awaiting review”. Tersby tells you about it in Telegram if Telegram is connected.
  3. Click “Publish” and the review appears on the site. “Hide” takes it down. “Reply” adds your answer under the review.

Reviews are protected from spam the same way orders are. In the element settings you choose how many reviews to show, in how many columns, and whether to show the form.

Stars in search

Tersby adds approved visitor reviews to the page markup on its own. From it, Google may show stars next to your site in search results. Google decides that itself, but without the markup there will be no stars for sure.

Reviews from the “Template pools” never go into the markup: Google allows stars only for genuine customer reviews.

Reviews from Google

In the element settings, choose “From: Google” and find the business by its name and city. The site shows its rating, the number of reviews and the latest reviews from Google, plus “All reviews on Google” and “Leave a review on Google” buttons. Reviews refresh once a day.

Your own Google key

Google charges for its data to its own Google Cloud account, so reviews work through your key. There are usually few requests: the business is looked up once and reviews refresh once a day, so Google's free monthly allowance is usually enough.

  1. Open console.cloud.google.com, create a project and in Billing attach a billing account: Google won't switch the API on without one.
  2. In APIs & Services → Library find Places API (New) and press Enable.
  3. In APIs & Services → Credentials press Create credentials → API key. In the key's settings, under API restrictions, keep only Places API (New).
  4. Copy the key (it starts with AIza) and paste it into the «Reviews» element settings → «Source: Google» → «Save».

The key is stored encrypted and used for this site only. To avoid surprises, set a budget with an alert in Google Cloud: Billing → Budgets & alerts.

Didn't find an answer?Message the support chat: it opens in the bottom right corner of the dashboard.
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