What it can do
Tersy is built into the dashboard. Open it with “Ask Tersy” in the left menu, the “Tersy” button in expert mode, or ⌘J.
- Answers questions about Tersby: where things are and how to do them, with links to the guides.
- Sorts out orders, counts statistics, looks at visits and conversion by site.
- Edits sites with everything expert mode has: sections, pages and “Thank you”, forms with any fields and a jump to payment, popups, gradients, animation. When styles aren't enough, it writes effect code: it runs only on your site, and Tersy won't keep code with network calls, redirects or its own input fields.
- Builds a site from a description. First it asks a few questions about the product, price, benefits, language and style.
- Sets pixels, SEO and redirects, publishes sites, moderates reviews, changes order statuses.
- Hands a question over to support with a short summary of the conversation.
Safety
- Anything that changes data, Tersy does only after you click “Confirm” in the chat. Many actions can be reversed with “Undo”.
- It sees only your company's data, and only what your role allows.
- Customers' phones and emails are masked for it; it never sees passwords or tokens.
- It doesn't delete sites or orders, and doesn't change passwords, roles or billing.
Credits
Tersy's work is counted in credits: a question costs 1 credit, a site edit 1 to 5 more (a colour or a text 1; a new page, a form or effects in code more), a site from a description 15. The balance shows at the top of the Tersy window.
The plan's credits renew every month; see how many each plan has in “Plans and billing”. If you need more, buy a pack in “Plan and billing”, block “Tersy credits”: bought credits don't expire and are spent after the plan's.
What it won't help with
Tersy answers only about Tersby. Questions about the weather, other software or unrelated topics get a polite no. If it has no answer, it offers to write to support.
Every answer has 👍 and 👎. Your ratings help the team make Tersy's answers more accurate.